Bromley Well provides free health and wellbeing services if you:- 

• live in the London Borough of Bromley or

• pay council tax to the London Borough of Bromley or

• if you are caring, unpaid for someone living in the borough, but you live elsewhere, you can use Bromley Well Carers Support Services.

Please note: In the case of urgent help for mental wellbeing or clients with high level mental health needs, contact NHS Oxleas urgent advice line on 0800 3308590. Call 999 if you are worried about immediate risk of harm to self or others. 

Refer now using our online form

The quickest way to use Bromley Well services is to complete an online form requesting support.

 

 

 

 

 e.g family member, patient, neighbour etc.

 

 

Other ways to use Bromley Well

• Get in touch Monday-Saturday 9am-5pm by calling Freephone 0808 278 7898.
• If you qualify for Bromley Well services we will ask you to complete the online self referral form or,
• You can download and return this referral and consent form (word.docx).  This form should be returned securely to us by email spa@bromleywell.org.uk
• Alternatively you can download this PDF version of the referral and consent form to print out. Once you have filled out the printed form, it can be scanned or photographed and returned to us securely by emailing the email address above. Alternatively, you can send by post or deliver by hand to: Single Point of Access Team, Bromley Well, Community House, South Street, Bromley BR1 1RH.  

Please ensure you complete all relevant consents and signatures. In the case of a referral for a young carer under 16 years old, please ensure the parent or guardian has signed.

 

Health, care and other professionals

GPs in the borough can refer patients to any Bromley Well service via their online SPE (Single Point of Entry) form.

We aim to keep our phonelines free for clients whenever possible. Professionals are kindly asked to use our online form and/or email should they need to refer or get in touch.

 

Privacy and security

If you use our downloadable referral form this needs to be sent back to us securely since it contains personal information. This means you should:

• Encrypt it with something like Egress

• Or, you can set a password for the referral and consent form. Find out how to password your form. Once you’ve set the password, please send two separate emails to us, spa@bromleywell.org.uk, one containing the password and one with the referral and consent form attached. 

• In order to provide a service, we need to record personal details about you. Everything you tell us is treated confidentially and stored securely on a database which is used by all our charity partners. You can ask to see a copy of your record any time.  Full details about how we manage your personal data can be found on our website here.