Join a dedicated team of volunteers at Citizens Advice Bromley.
Administrative roles
Here's the role description. Check Citizens Advice Bromley website for how to apply.
Here's the role description. Check Citizens Advice Bromley website for how to apply.
Here's the role description. Check Citizens Advice Bromley website for how to apply.
Here's the role description. Check Citizens Advice Bromley website for how to apply.
Adviser roles
General Advisers give more in depth advice to clients over one or more interviews, write letters on client's behalf, etc.
Time commitment of 2 days a week for minimum of 24 months. Training programme takes about between 9 - 12 months.
Here's the role description. Check Citizens Advice Bromley website for how to apply.
Client facing roles
You will be working on the Bromley Well Telephone Support Line, providing the first point of contact for residents. You will support our team of volunteers and staff to ensure that residents receive a service that is supportive, welcoming and makes seamless referrals across our different Bromley Well services ensuring that the first door for the resident is always the right door.
Working with our excellent senior management team, our BTSE partnership office and our partners you will contribute to the smooth running of the Bromley Well service.
More information and apply - Please contact Volunteer Recruitment for further information and application form at Citizens Advice Bromley, Community House, South Street, Bromley BR1 1RH or email Recruitment@citizensadvicebromley.org.uk
Download the role description (pdf)
These volunteers take initial telephone calls from clients, clarify the issues requiring help and direct them to the appropriate source of support, either with Bromley Well Advice Service or other local agencies. Telephone assessors then have to record the conversation on to an online database. A clear and sympathetic telephone manner is required and as well as experience of handling telephone calls in a busy environment.
Time commitment of 1 day (or two half days) a week for minimum of 4 months. Training programme takes about around 1 month. Check Citizens Advice Bromley website for how to apply.
Communications
Here's the role description. Check Citizens Advice Bromley website for how to apply.
Trustee roles
Here's the role description. Check Citizens Advice Bromley website for how to apply.
For further information regarding current volunteer opportunities please email: recruitment@citizensadvicebromley.org.uk
Thank you for your interest in volunteering!
More information and apply at Citizens Advice Bromley's website.